The CBS show Undercover Boss was featuring one of the owners of White Castle, Dave Rife, tonight. It is a show where the boss, usually the CEO, goes out into the field anonymously to see what life is like in the trenches. Rife spent a bit of time at the Rensselaer White Castle bun factory, where he messed up a lot of buns as he was trying to pack them. His supervisor told him that all the rejected buns went to feed hogs, and he had fed the hogs well this week.
What I like about this series is that it shows bosses listening to people who know things that the bosses do not know even though the people are low in the corporate hierarchy. The most common failing in the poor leaders whom I have seen is the inability to listen.
Updated--the first video was made private.
Below is a youtube clip.
This blog reports events and interesting tidbits from Rensselaer, Indiana and the surrounding area.
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